i've had to talk to quite a few strangers over the last couple days for extended periods of time. i have the following conclusions:

.people are either really nice or really abrasive. i find most people to be very friendly and many of the abrasive ones to be normally friendly people with bad days or pms.

.the normally abrasive people suck to deal with. they make you appreciate the normally friendly people. a lot. i wonder what makes them so harsh. bitterness? perpetual bad attitude? too cynical? too self-centered? social moron?

.there is not much you can do to change a normally abrasive person. just gotta grin and bear it, i guess.

.i am very thankful most people are normally friendly. i don't understand people who aren't. the remorse and guilt that follow meanness would be too much for me to bear...not only that, but isn't it nice to make people smile?